![\"\"](\"https:\/\/www.digitalcarmagazine.com.tr\/Web\/wp-content\/uploads\/Sad\u0131k-Aydogan-\u00d6d\u00fcl\u00fcn\u00fc-Toyota-Avrupa-Ba\u015fkan\u0131-ve-CEOsu-Didier-Leroydan-ald\u0131-300x199.jpg\" "\\"Sad\u0131k")
<\/a>2013 y\u0131l\u0131 Toyota \u201cIchiban\u201d Avrupa M\u00fc\u015fteri Memnuniyeti \u00d6d\u00fclleri\u2019ni kazananlar Atina\u2019da d\u00fczenlenen bir t\u00f6renle a\u00e7\u0131kland\u0131. Atina\u2019n\u0131n tarihi binalar\u0131ndan Zappeion Megaron\u2019da d\u00fczenlenen t\u00f6rende, sat\u0131\u015f ve sat\u0131\u015f sonras\u0131 hizmetlerde m\u00fc\u015fteri memnuniyetinde g\u00f6sterdi\u011fi performans ile T\u00fcrkiye\u2019den \u00c7anakkale Toyota Plaza Aydo\u011fan\u00a0 b\u00fcy\u00fck \u00f6d\u00fcle lay\u0131k g\u00f6r\u00fcld\u00fc. \u00c7anakkale Toyota Plaza Aydo\u011fan\u2019\u0131n \u00f6d\u00fcl\u00fc, Toyota Avrupa Ba\u015fkan\u0131 ve CEO\u2019su\u00a0Didier Leroy\u00a0taraf\u0131ndan Sad\u0131k Aydo\u011fan\u2019a takdim edildi. Toyota\u2019n\u0131n Avrupa b\u00f6lgesindeki yakla\u015f\u0131k 2 bin 300 bayisinin, marka standartlar\u0131na g\u00f6re s\u00fcrekli takip edilen performans sonu\u00e7lar\u0131n\u0131n de\u011ferlendirildi\u011fi \u00f6d\u00fcl s\u00fcrecinde Toyota Plaza Aydo\u011fan, zorlu kriterleri a\u015fmay\u0131 ba\u015faran 42 bayi aras\u0131ndaki yerini ald\u0131.<\/p>\n\u00d6d\u00fcl t\u00f6reninde konu\u015fan Toyota Avrupa Ba\u015fkan\u0131 ve CEO\u2019su Didier Leroy, m\u00fc\u015fterilerini nas\u0131l memnun edecekleri konusunda iyi bir \u00f6rnek olan ve liderlik eden \u00f6d\u00fcl sahibi bayilere te\u015fekk\u00fcr ederek \u201cEn \u00fcst seviyede \u00fcr\u00fcn ve hizmet kalitesiyle m\u00fc\u015fteri memnuniyeti sa\u011flayan ve bunun sonucunda Ichiban \u00f6d\u00fcl\u00fc kazanan bayilerimizi kutluyorum.\u201d dedi. 2007 y\u0131l\u0131ndan bu yana d\u00fczenlenen geleneksel \u201cIchiban \u00d6d\u00fclleri\u201d ile Toyota bayilerinin m\u00fc\u015fteri memnuniyeti performas\u0131nda somut geli\u015fimler g\u00f6r\u00fcld\u00fc. Ge\u00e7en s\u00fcre i\u00e7inde sat\u0131\u015fta y\u00fczde 43 ve sat\u0131\u015f sonras\u0131 hizmetlerde de y\u00fczde 34 oran\u0131nda m\u00fc\u015fteri memnuniyeti art\u0131\u015f\u0131 sa\u011fland\u0131\u011f\u0131 istatistiklere yans\u0131d\u0131.\u00a0Toyota \u2018Ichiban\u2019 Avrupa M\u00fc\u015fteri Memnuniyeti \u00d6d\u00fclleri\u2019nin Toyota Ailesi’nin t\u00fcm \u00e7al\u0131\u015fanlar\u0131n\u0131 motive etti\u011fini belirten Toyota Pazarlama ve Sat\u0131\u015f A.\u015e. Operasyonlar Direkt\u00f6r\u00fc \u0130smail Ergun ise,\u00a0\u201cToyota olarak, T\u00fcrkiye\u2019de ger\u00e7ekle\u015fen ba\u011f\u0131ms\u0131z M\u00fc\u015fteri Memnuniyeti Endeksi ara\u015ft\u0131rmas\u0131nda bu y\u0131l da zirvede yer alarak 5 y\u0131ld\u0131r \u00fcst \u00fcste birincili\u011fe ula\u015ft\u0131k. \u00c7anakkale Toyota Plaza Aydo\u011fan\u00a0 bayimiz de, bu sene Ichiban \u00f6d\u00fcl\u00fcn\u00fc kazanarak \u00f6rnek performans\u0131 ile bizlere ayr\u0131 bir gurur ya\u015fatm\u0131\u015ft\u0131r. Bu tarz \u00f6d\u00fcller ve ba\u015far\u0131lar bu konuda \u00f6nc\u00fc olmak ile ilgili bizlere \u00e7ok daha fazla sorumluluk y\u00fcklemektedir\u201d\u00a0diye konu\u015ftu.<\/p>\n
*\u00d6d\u00fcllere ad\u0131n\u0131 veren ve Japonca \u2018Birinci\u2019 anlam\u0131na gelen \u201cIchiban\u201d, Toyota\u2019n\u0131n m\u00fc\u015fteri memnuniyeti slogan\u0131 olan ve \u201c\u00d6nce M\u00fc\u015fteri\u201d anlam\u0131na gelen Japonca \u201cOkyakusama Ichiban\u201d s\u00f6zc\u00fcklerinden al\u0131nm\u0131\u015ft\u0131r.<\/p>\n","protected":false},"excerpt":{"rendered":"
2013 Toyota \u2018Ichiban\u2019 Avrupa M\u00fc\u015fteri Memnuniyeti \u00d6d\u00fclleri’ Atina Zappeion Megaron Kongre Merkezi\u2019nde d\u00fczenlenen t\u00f6ren ile sahiplerine sunuldu. T\u00fcrkiye\u2019den \u00c7anakkale Toyota Plaza Aydo\u011fan, sat\u0131\u015f ve sat\u0131\u015f sonras\u0131 m\u00fc\u015fteri memnuniyetindeki \u00fcst\u00fcn ba\u015far\u0131s\u0131 ile \u00f6d\u00fcle lay\u0131k g\u00f6r\u00fcld\u00fc. 2013 y\u0131l\u0131 Toyota \u201cIchiban\u201d Avrupa M\u00fc\u015fteri Memnuniyeti \u00d6d\u00fclleri\u2019ni kazananlar Atina\u2019da d\u00fczenlenen bir t\u00f6renle a\u00e7\u0131kland\u0131. Atina\u2019n\u0131n tarihi binalar\u0131ndan Zappeion Megaron\u2019da d\u00fczenlenen t\u00f6rende, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.digitalcarmagazine.com.tr\/Web\/wp-json\/wp\/v2\/posts\/6496"}],"collection":[{"href":"https:\/\/www.digitalcarmagazine.com.tr\/Web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.digitalcarmagazine.com.tr\/Web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.digitalcarmagazine.com.tr\/Web\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.digitalcarmagazine.com.tr\/Web\/wp-json\/wp\/v2\/comments?post=6496"}],"version-history":[{"count":2,"href":"https:\/\/www.digitalcarmagazine.com.tr\/Web\/wp-json\/wp\/v2\/posts\/6496\/revisions"}],"predecessor-version":[{"id":6499,"href":"https:\/\/www.digitalcarmagazine.com.tr\/Web\/wp-json\/wp\/v2\/posts\/6496\/revisions\/6499"}],"wp:attachment":[{"href":"https:\/\/www.digitalcarmagazine.com.tr\/Web\/wp-json\/wp\/v2\/media?parent=6496"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.digitalcarmagazine.com.tr\/Web\/wp-json\/wp\/v2\/categories?post=6496"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.digitalcarmagazine.com.tr\/Web\/wp-json\/wp\/v2\/tags?post=6496"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}