{"id":2964,"date":"2012-06-27T11:18:31","date_gmt":"2012-06-27T11:18:31","guid":{"rendered":"http:\/\/www.digitalcarmagazine.com.tr\/Web\/?p=2964"},"modified":"2012-06-27T11:18:31","modified_gmt":"2012-06-27T11:18:31","slug":"opet%e2%80%99e-the-loyalty-awards%e2%80%99tan-odul","status":"publish","type":"post","link":"https:\/\/www.digitalcarmagazine.com.tr\/Web\/opet%e2%80%99e-the-loyalty-awards%e2%80%99tan-odul\/","title":{"rendered":"OPET\u2019e ‘The Loyalty Awards\u2019tan \u00f6d\u00fcl"},"content":{"rendered":"

2011 y\u0131l\u0131nda \u201cKusursuza Yolculuk\u201d ba\u015flatan OPET\u2019e \u0130ngiltere\u2019den b\u00fcy\u00fck \u00f6d\u00fcl geldi. OPET, m\u00fc\u015fteri memnuniyeti \u00e7al\u0131\u015fmalar\u0131yla d\u00fcnyan\u0131n bir\u00e7ok b\u00fcy\u00fck \u015firketini geride b\u0131rakt\u0131.<\/h3>\n

\"\"<\/a>T\u00fcrkiye M\u00fc\u015fteri Memnuniyeti Endeksi\u2019ne g\u00f6re 6 y\u0131ld\u0131r akaryak\u0131t sekt\u00f6r\u00fcn\u00fcn en be\u011fenilen markas\u0131 se\u00e7ilen OPET, 2011 y\u0131l\u0131nda ba\u015flayan \u201cKusursuza Yolculuk\u201d konseptiyle \u0130ngiltere\u2019den \u00f6d\u00fcl ald\u0131. OPET, \u201cKusursuz Hizmet\u201d program\u0131yla, \u0130ngiltere\u2019nin en prestijli \u00f6d\u00fcl organizasyonlar\u0131ndan The Loyalty Awards\u2019ta Sadakat Program\u0131 Kapsam\u0131nda En \u0130yi M\u00fc\u015fteri Hizmetleri (Best Customer Service in a Loyalty Programme) kategorisinde birincilik \u00f6d\u00fcl\u00fcne lay\u0131k bulundu.<\/p>\n

OPET, \u00e7e\u015fitli \u00fclkelerden ba\u015fvuru yapan 130 \u015firket aras\u0131ndan, kendi kategorisinde finale kalan d\u00fcnyan\u0131n en b\u00fcy\u00fck \u015firketlerini geride b\u0131rakarak bu \u00f6d\u00fcl\u00fcn sahibi oldu.<\/p>\n

\u00a0\u201cKusursuz Hizmet\u201d \u00a0<\/span><\/h4>\n

Yeni nesil m\u00fc\u015fteri memnuniyetindeki iddias\u0131n\u0131 \u201cKusursuza Yolculuk\u201d slogan\u0131 ile duyuran OPET, \u00e7a\u011fr\u0131 merkezi hizmetleri, istasyon hizmetleri ve online hizmetlerden olu\u015fan ko\u015fulsuz memnuniyet anlay\u0131\u015f\u0131 ile sekt\u00f6r\u00fcnde fark yarat\u0131yor. OPET \u00c7a\u011fr\u0131 Merkezi, 444 OPET (6738) hatt\u0131nda 7\/24 hizmet sunarak t\u00fcm \u00e7a\u011fr\u0131lar\u0131 titizlikle de\u011ferlendiriyor ve eksiksiz teknik altyap\u0131s\u0131 ile t\u00fcm m\u00fc\u015fteriler i\u00e7in \u00e7\u00f6z\u00fcm \u00fcretiyor. M\u00fc\u015fterilerinin ald\u0131\u011f\u0131 hizmetten memnun kal\u0131p kalmad\u0131\u011f\u0131n\u0131 \u00f6\u011frenip, g\u00f6r\u00fc\u015f ve yorumlar\u0131n\u0131 kay\u0131t alt\u0131na al\u0131yor.<\/p>\n

OPET\u2019in t\u00fcm istasyonlar\u0131; \u00fcr\u00fcn ve hizmet kalitesi, istasyon d\u00fczeni, g\u00fclery\u00fczl\u00fc ve g\u00fcvenilir bir ortam sunulmas\u0131, tuvaletlerin temizli\u011fi, engelliler i\u00e7in haz\u0131rlanan d\u00fczenekler ile bir standarda sahip. OPET bu standart\u0131 korumak ve daha da y\u00fckseltmek i\u00e7in s\u00fcrekli denetimler ger\u00e7ekle\u015ftiriyor. T\u00fcm bayi a\u011f\u0131na ve \u00e7al\u0131\u015fanlara d\u00fczenli olarak sat\u0131\u015f ve hizmet kalitesi odakl\u0131 e\u011fitimler veriliyor.<\/p>\n","protected":false},"excerpt":{"rendered":"

2011 y\u0131l\u0131nda \u201cKusursuza Yolculuk\u201d ba\u015flatan OPET\u2019e \u0130ngiltere\u2019den b\u00fcy\u00fck \u00f6d\u00fcl geldi. OPET, m\u00fc\u015fteri memnuniyeti \u00e7al\u0131\u015fmalar\u0131yla d\u00fcnyan\u0131n bir\u00e7ok b\u00fcy\u00fck \u015firketini geride b\u0131rakt\u0131. T\u00fcrkiye M\u00fc\u015fteri Memnuniyeti Endeksi\u2019ne g\u00f6re 6 y\u0131ld\u0131r akaryak\u0131t sekt\u00f6r\u00fcn\u00fcn en be\u011fenilen markas\u0131 se\u00e7ilen OPET, 2011 y\u0131l\u0131nda ba\u015flayan \u201cKusursuza Yolculuk\u201d konseptiyle \u0130ngiltere\u2019den \u00f6d\u00fcl ald\u0131. OPET, \u201cKusursuz Hizmet\u201d program\u0131yla, \u0130ngiltere\u2019nin en prestijli \u00f6d\u00fcl organizasyonlar\u0131ndan The Loyalty Awards\u2019ta […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.digitalcarmagazine.com.tr\/Web\/wp-json\/wp\/v2\/posts\/2964"}],"collection":[{"href":"https:\/\/www.digitalcarmagazine.com.tr\/Web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.digitalcarmagazine.com.tr\/Web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.digitalcarmagazine.com.tr\/Web\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.digitalcarmagazine.com.tr\/Web\/wp-json\/wp\/v2\/comments?post=2964"}],"version-history":[{"count":2,"href":"https:\/\/www.digitalcarmagazine.com.tr\/Web\/wp-json\/wp\/v2\/posts\/2964\/revisions"}],"predecessor-version":[{"id":2967,"href":"https:\/\/www.digitalcarmagazine.com.tr\/Web\/wp-json\/wp\/v2\/posts\/2964\/revisions\/2967"}],"wp:attachment":[{"href":"https:\/\/www.digitalcarmagazine.com.tr\/Web\/wp-json\/wp\/v2\/media?parent=2964"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.digitalcarmagazine.com.tr\/Web\/wp-json\/wp\/v2\/categories?post=2964"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.digitalcarmagazine.com.tr\/Web\/wp-json\/wp\/v2\/tags?post=2964"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}